Placing an order is simple: add your desired items to your cart, proceed to checkout, and complete your purchase by clicking the “Complete Order” button.

You can securely complete your purchase in three easy steps:

order review → shipping information → payment method → confirmation.

Once your order is successfully placed, you will receive a confirmation email with your order details. As soon as your order ships, you will receive a tracking number so you can follow your delivery at any time.

Yes, we offer free, registered shipping nationwide with no hidden extra costs.

We currently ship across the United States.

We are committed to processing and shipping your orders quickly, within 24 to 48 business hours of purchase. After dispatch, delivery usually takes between 8-10 business days.

Once your order has been shipped, you will receive a tracking number by email. You can use it to track your package in real time.

An order may be returned to sender or refused for any of the following reasons:

1) Invalid address or missing information,

2) The carrier is unable to deliver your package,

3) The order is refused by the customer at the time of delivery.

Please note that we are not responsible for lost, misplaced, or incorrectly delivered items if the address provided is incorrect at the time of purchase.

If you have not received your item(s):

1) Check if your order address is incorrect;

2) Contact the carrier;

3) Check your mailbox or ask your neighbors if they received the package on your behalf;

4) In rare cases, packages may be delivered up to 48 hours before arrival.

We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, Google Pay, and other secure payment methods available at checkout.

Yes. Your payment information is encrypted and securely processed through trusted payment providers to ensure a safe shopping experience.

You may request a return within 30 days of receiving your order.

To request a return or exchange, please contact our support team with your order number and reason for the request. We will provide you with the next steps.

Once your return is received and inspected, your refund will be processed to your original payment method. Refund processing times may vary depending on your bank or payment provider.

At Olivia Miami, we focus on timeless style, elevated everyday fashion, and carefully selected pieces designed to make women feel confident, feminine, and effortlessly stylish.

For any questions or assistance, please contact our support team at:

support@oliviamiami.com